Name of product: Williamson-Thermoflo furnaces and boilers equipped with Carlin oil burners
Consumer Contact: Carlin at 800-989-2275 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at www.carlincombustion.com and click “Contact Us” and then “Customer Service” for more information.
Report an Incident Involving this Product
The recall includes Williamson and Thermoflo furnaces and boilers with Carlin oil burners with an installation date label between April 1, 2015 and November 31, 2015. The installation date is printed on a label on the outside of the furnace or boiler. Recalled furnaces have a Carlin burner inside of the furnace, behind the furnace grate. Recalled boilers have a Carlin burner attached to the outside of the boiler enclosure. “Carlin” is printed in white letters on the face of the burner nameplate.
Carlin has received one report of the burner failing to shut off. No injuries have been reported.
Consumers should immediately contact Carlin to arrange for a free repair. Consumers who cannot locate their installation date label can also contact Carlin. Carlin is contacting installers directly to make repairs on furnaces that were installed in consumer’s homes.
Heating and plumbing contractors that install Williamson-Thermoflo heating and plumbing equipment nationwide from April 2015 through November 2015 for about $500 for the burners.
Carlin Combustion Technology Inc., of North Haven, Conn.