Name of product: Gas ranges
Consumer Contact: Viking Range toll-free at (877) 929-2581, from 8 a.m. to 5 p.m. ET Monday through Friday or www.vikingrange.com and click on Safety Recall Information at the bottom right of the homepage for more information.
Report an Incident Involving this Product
About 52,000 in the U.S. and about 8,300 in Canada
This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall:
|Model Numbers||Serial Numbers|
|VGCC530||From 040108 through 010313|
|VGCC536||From 110108 through 010913|
|VGCC548||From 020109 through 010913|
|VGCC560||From 050111 through 010313|
|VGSC530||From 063008 through 063014|
|VGSC536||From 113008 through 063014|
|VGSC548||From 030109 through 063014|
Viking Range has received 75 reports of gas ranges turning on by themselves, including three reports of burns and four reports of property damage claims, with one claim resulting in a payment of $850.
Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.
ABT, Ferguson, Morrison, Pacific Sales, PC Richard & Son and other stores nationwide from July 2007 through June 2014 for between $4,000 and $13,000.
Viking Range LLC, of Greenwood, Miss.