Name of product: Nipponflex Smart Flex and Smart Care mattresses
Consumer Contact: Nipponflex toll free at (844) 226-0366 any time, by email at firstname.lastname@example.org or online at www.nipponflexusa.com and click on “Recall Information” for more information.
Report an Incident Involving this Product
This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. “Nipponflex” and “SMART FLEX” or “SMART CARE” are printed on the label on a side of the mattress.
Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.
Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
Nipponflex, of Pompano Beach, Fla.