Name of product: GE Zoneline® Air Conditioners and Heating Units
Consumer Contact: GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
Report an Incident Involving this Product
This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door. Units with the following models and serial numbers are included in this recall:
|Brand||Model Prefix||Serial Number (Begins with)|
|AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS, GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV, MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS, VT, VV, VZ, ZS, ZT, ZV, ZZ|
The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.
GE has received three reports involving smoke and/or fire associated with the unit’s heater resulting in about $30,000 of property damage. No injuries have been reported.
Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit’s front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.
GE Appliances, of Louisville, KY