Name of product: Propane (LP) Gas
Consumer Contact: Crescent Point Energy toll free at 866-421-4266 from 9 a.m. to 5 p.m. MT, email email@example.com or online at www.youandpropane.com for more information.
Report an Incident Involving this Product
About 118,000,000 gallons (U.S.) (additional units sold in Canada)
This recall involves under-odorized propane gas (LP) delivered to consumers for use in storage tanks or sold at retail locations for use in portable refillable tanks (for use in recreational vehicles, barbeques, stoves and other appliances). LP was also sold to businesses for commercial and industrial use.
Consumers should not attempt to test the propane themselves. Instead, they should immediately contact the retailer, supplier or Crescent Point Energy hotline to arrange for an inspection. If inspection confirms that the propane contains insufficient odorant, Crescent Point Energy will either promptly arrange for appropriate odorization or provide a replacement portable tank. Consumers should have carbon monoxide alarms in homes or other buildings that utilize gas. If consumers do smell even a faint odor of gas or a gas leak, they should immediately leave the building and call 911 or their gas supplier from a neighbor’s phone. Do not light a match, turn on a light or switch on anything electrical.
Distributed in Arizona, Idaho, Kentucky, Minnesota, Montana, Nebraska, North Dakota, South Dakota, Washington, Wisconsin and Utah, delivered by various companies and sold by retailers between April 2009 and October 2015.
Crescent Point Energy Corp., of Canada